DATAGENTIC AI

Privacy Policy

Introduction and Our Commitment

Last Updated 01-08-2025

Welcome to DATAGENTIC AI. We are committed to protecting the privacy and security of the personal information we collect. This Privacy Policy outlines our practices and commitment to you in accordance with the Australian Privacy Act 1988 (Cth) (the “Act”) and the Australian Privacy Principles (APPs).

This policy explains how we collect, use, disclose, and protect your personal information when you visit our website (www.datagenticai.com), engage with our advisory and consulting services, or otherwise interact with us. By providing us with your personal information, you consent to its collection, use, and disclosure as described in this Privacy Policy.

The Information We Collect and Hold

Identity and Contact Data: Your name, email address, telephone number, job title, company name, and postal address.

Client Service Data: Personal information provided to us by or on behalf of our clients while providing our advisory and consulting services.

Technical Data: Your Internet Protocol (IP) address, device identifiers, browser type and version, time zone setting, location data, operating system, and platform when you interact with our website.

Usage Data: Information about how you use our website and services, including analytics on page views, navigation paths, and service engagement.

Marketing and Communications Data: Your preferences for receiving marketing materials from us and your communication preferences.

Recruitment Data: Information you provide when applying for a role with us, such as your resume, employment history, and qualifications.

How We Collect Your Personal Information

We collect information through various methods, including:

Direct Interactions: When you engage us for advisory services, fill out a contact form, subscribe to our insights, register for an event, or communicate with us via email, phone, or in person.

Automated Technologies: When you visit our website, we may automatically collect Technical and Usage Data using cookies and similar technologies to enhance your experience and analyze website performance.

Third Parties or Publicly Available Sources: We may receive information from third parties such as business partners, data analytics providers (e.g., Google Analytics), and publicly available sources like LinkedIn

Purpose for Collecting, Holding, Using, and Disclosing Information

Our primary purpose for collecting personal information is to provide our professional services to you and our clients. We use and disclose this information for the following purposes:

1. To provide our advisory and consulting services in Cloud Strategy, AI/ML, Data & Analytics, and Digital Transformation and other related services.

2. To manage our client relationships, including client onboarding, billing, and support.

3. To operate, maintain, and improve our website and services.

4. To send you relevant industry insights, newsletters, and information about our services and events, where you have consented to receive such communications.

5. To comply with our legal, regulatory, and professional obligations.

6. For recruitment and employment purposes.

Disclosure of Personal Information

We do not sell or trade your personal information. We may disclose your information to:

Third-Party Service Providers: Partners who provide essential services to our business, such as IT and cloud hosting, payment processing, marketing automation, and data analytics. We ensure these parties are contractually bound to protect your information.

Professional Advisors: Our lawyers, accountants, and insurers as required for professional indemnity and legal compliance.

Regulatory Bodies: Government and law enforcement agencies where required or authorised by law.

Data Security and Retention

We take the security of your personal information seriously. We have implemented appropriate technical, administrative, and physical security measures to protect your information from misuse, interference, loss, and unauthorised access, modification, or disclosure.

We will retain your personal information only for as long as is necessary for the purposes for which it was collected, or as required to comply with our legal and professional obligations.

Your Rights: Access, Correction, and Complaints

You have the right to:

  • Request access to the personal information we hold about you.
  • Request the correction of any information that is inaccurate, out of date, or incomplete.

To exercise these rights, please contact our Privacy Officer using the details below. We will respond within a reasonable timeframe.

If you believe we have breached the Australian Privacy Principles, please submit a complaint in writing to our Privacy Officer. We will investigate your complaint and work to resolve it promptly.

Cookies and Digital Technologies

Our website may use cookies to enhance user experience and analyze site traffic. A cookie is a small text file stored on your device. You can control or refuse cookies through your browser settings, but this may affect the functionality of our website.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The “Last Updated” date at the top of this policy will indicate the latest version. We encourage you to review this policy regularly.

How to Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy, please contact our Privacy Officer:

Email: z.seh@datagenticai.com